We do accept returns, if in case you have received a damaged product, please e-mail us the details, within 7 days from the time of delivery. Our courier partner will pick the damaged product from your doorstep and we shall replace the product back to your satisfaction, at no extra cost. If in case the product is not in stock, the complete cost of the product will be refunded back to you. In rare cases where pickup is not supported by our courier partners, you would have to ship the product to us and we shall reimburse the courier charges (Maximum of Rs 59 for every 500 gram shipped).
We also accept returns of the product which you no longer need, provided the product is returned in new and unopened condition along with the original packaging. To avail this facility, initiate your request on our website or e-mail us the details, within 7 days from the time of delivery and ship the product back to us. We will be happy to refund, once we receive your parcel. Amount will be refunded as store credit for Cash on Delivery orders and online transfer for e-payments. Shipping and handling charges are not part of refund. Please note that for such returns, the return shipment cost needs to be borne by you.
Registered users click here to Initiate Returns .You can also access this link from "My Account" page.
Guest Users click here to Initiate Returns.
For all returns, Bakingeqiupment.com would have the rights reserved to take a call if a request for return can be accepted or not. For hygiene reasons, returns are not accepted for edible items
You can cancel your order if the order status is shown as "pending" in the order history section of your account.
For cancelling an order in "pending" status, contact our support team. This can be done by sending an email to firstname.lastname@example.org requesting for cancellation of your order. In such cases where the request comes before the order is processed for shipping, cancellation will be accepted and the complete money will be refunded. However, Bakingeqiupment.com has rights reserved to decide whether an order should be cancelled or not.
Unfortunately the order cannot be cancelled once the shipping process has started.
Payments made through credit/debit card will be credited back to the same credit/debit card within 7 working days from the day of refund approval.
Payments made through net banking will be credited back to the respective bank account within 7 working days from the day of refund approval.
Payments made through all other modes will be refunded through cheque in favour of the name as mentioned in the billing details of the order.
The domain name www.bakingequipments.com (hereinafter referred to as "Website") is owned by Bakingequipments with its registered office at 501, Tarangan Building, V.P.Road, Mulund (W), Mumbai - 400080, India. All information, products and services displayed on the website constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. The website has the right to accept or reject your offer without assigning any reason thereof.
In order to use this website belonging to Bakingequipments, you (The User) have accepted the following terms and conditions given below. Bakingequipments reserves the right to add, delete, alter or modify these terms and conditions at any time. You (The User) are therefore advised to read carefully these terms and conditions every time you use the website of Bakingequipments.
1. The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.
2.We have made every effort to display the color of our products that appear on the website as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee the accuracy of colors displayed.
3.The sizes provided in the website may not be precise; there can be a deviation up to +/- 10%.
4.. Bakingequipments will not be responsible for any damage suffered by users from use of the services on www.bakingequipments.com. This without limitation includes loss of revenue or data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the vendor. This disclaimer of liability also applies to any damages or injury caused by any failure of performance, negligence, defect, deletion, error, omission, interruption, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, or under any other cause of action..
5.The prices and availability of products are subject to change without prior notice at the sole discretion of Bakingequipments.
6.Bakingequipments reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the User shall be informed of the same.
7.The User agrees to give accurate, authentic and true information. Bakingequipments reserves the right to confirm and validate the information and other details provided by the User at any point of time. If any such User details are found not to be true wholly or partly, Bakingequipments has the right in its sole discretion to reject the registration and debar the User from using the services of Bakingeqiupments.com without prior intimation whatsoever.
8.For online purchases made through credit card or debit cards, the user must exclusively use only his/her own credit or debit card to fulfill the payment.
9.Bakingequipments shall not entertain any complaints after 2 days, once the order is delivered.
10.This agreement shall be construed in accordance with the applicable laws of India. The Courts at Mumbai shall have exclusive jurisdiction in any proceedings arising out of this agreement.
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